An unspecified number of Outlook.com user accounts had their data logged by hackers over the first three months of 2019. According to a statement from Microsoft to some of the affected, the company detected that the credentials of access to the service of emails belonging to an agent of their support team were compromised. This allowed their use by attackers between the first day of the year and March 28.
According to the company’s statement, criminals may have viewed email addresses, folder names, and titles of incoming and outgoing messages. But not their contents or attachments. Hackers have been unable to steal login information or other personal information. But for security the Cupertino company is telling people who are affected to change their passwords.
Invaders did not have access to passwords or email and attachment content.
For now, Software Giant did not provide information that would clarify the number of users affected or the identity of the attackers. “Our data indicates that information related to the accounts (but not the content of any emails) may have been viewed. But Microsoft has no indication of the reasons for this action or how the information may have been used,” the company said. a message sent to users.
The company has strengthened its commitment to data protection. And it has stated that the company activated its internal security and privacy teams to work on investigating and solving the problem. In addition, Microsoft is committed to tightening processes and systems to prevent similar events in the future.
In an official statement sent to The Verge website, the company confirmed the occurrence. But it did not provide further details on the number of users affected. “We have responded to this problem, which has affected a limited amount of accounts, by disabling compromised credentials and blocking access by intruders,” said one representative.
The security breach comes only a few weeks after a former investigator pleaded guilty to hacking Microsoft and Nintendo servers. Windows development servers were hacked for a few weeks in January 2017. This allowed European hackers to access pre-release versions of the operating system.